Reviews from our customers
4.92 out of 5 from 123 reviews on TrustATrader, and 5 out of 5 from 113 on MyBuilder. Below is a selection of our recent reviews, quoted word for word.
- 4.92 out of 5from 123 reviews on TrustATrader, where we're vetted and approved. See our TrustATrader profile
- 5 out of 5from 113 reviews on MyBuilder, where we're verified. See our MyBuilder profile
TrustATrader scores
Scored by customers
TrustATrader's averages for us, and 0 missed appointments in the past 6 months.
- Initial impression4.96
- Punctuality4.95
- Cleanliness4.82
- Quality4.97
- Value4.91
- Overall opinion4.93
On TrustATrader
Recent TrustATrader reviews
“excellent service”
“Bernard and his team did a great job on my roof and sorted any problems. The job was explained at every stage. I would gladly recommend them. Moreover not expensive, reliable and trustworthy.”
“Replace several slates and fixed flue area for me. Bernard was a confident roofer explained what was needed. Used drone to show the issues . Everything was done in the time set. I would highly recommend this company . I have used others over the years but work wasn’t that good. Bernard even fixed my guttering which I am most grateful. Once again highly recommend. Thank you”
“Bernard went above and beyond under difficult circumstances. I cannot recommend him enough. The team worked really hard and the job was done in a day! Very professional, polite team, nothing was too much trouble.”
“Daniel arrived on time was polite and explained what was going to happen. Did exactly what he said,did a cracking job and took all the mess away. I cannot fault the way he did the job the flat roof looks great.,exceeded my expectations.”
“Professional, polite and the work was completed quickly.”
“Good service from start to finish. The dry verge system was installed very quickly. I raised a small concern during the process which was handled and resolved straight away without any fuss. The team was very flexible and worked around my schedule, which was a huge help. Efficient, professional, and great communication.”
On MyBuilder
Recent MyBuilder reviews
MyBuilder shows the job each customer posted and their town.
“Bernard responded promptly to the job I posted, turned up on time to inspect the damaged area and sent a proper typed estimate by email within a hour. When I accepted the estimate he contacted me straight away to agree a time and date for the work. On the day, he arrived on schedule, documented each stage of the work with photographs and explained exactly what he had done. The cost of the job was extremely reasonable and I was happy to settle the invoice immediately by bank transfer using the details provided. Overall a very good experience indeed!”
“1st class job. Roof damage surveyed by drone. Repaired very quickly.”
“Really friendly, professional guy. Turned up when he said he would, job completed the same day at a reasonable price! Thank you”
“Very nice guy, came out to do a quote then did the job half an hour later, did a brilliant job and a very reasonable price, will definitely use second city roofing and guttering in the future, thank you”
“Super quick and efficient can't thank them enough”
“Second city roofing and guttering was, quick and efficient, did the job on the same day I posted the add on my builder. Definitely will recommend to others.”
“Great communication and very professional. Quickly identified the issues with my chimney, provided a fair quote and the work was completed promptly. Reliable and friendly throughout - would definitely recommend.”
“True to his word, turned up on time. Assessed the situation and gave two alternative solutions. Went with a replacement junction. Bernard went off, bought and fitted it in quick time. Voiced concerns regarding the general state of the ancient supports and how twisted the gutter was and I’m very happy to contact him to come and replace the worn fixings. Bernard was efficient and dealt with the problem effectively. I am very pleased with his work and would definitely recommend him for any gutter work. He is also knowledgeable about roofing and without asking put good a couple of roof tiles whilst doing the job. Very reasonable priced and a pleasure to have employed him. Job completed within an hour. 👏👏👏👍👍👍”
“Great service. Professional, friendly, and on time. Came out the same day and quickly fixed the leak in the flat roof. Really pleased with the work and would definitely recommend.”
“Very quick, came out and completed repair on the same day to a good standard.”
“I hired this company to undertake a minor job, to repair part of the flashings on a flat roof that was leaking. Lead flashings were installed and the work took about one hour and twenty minutes. I found Bernard to be polite and professional. He was reliable and got on with the job in hand. I would definitely hire second city roofing again and I am cobfident that the leak has been resolved. Thanks Bernard and team.”
“Promptly turn up to quote on the job. Very very reasonably priced. Work was all completed. Will definitely use Second City Roofing again.”
“The chap was professional and friendly, quoting and completing the job same day. Just a quick job capping off the old soil pipe on the roof.”
“Quote was given on the same day, came to carryout the work as promised. Kept me notified of any adjustments to the job and completed without any fuss. Highly recommended. 10/10”
“The company attended the problem straight away and kept me informed on progress and completing a professional job would definitely recommend”
“Bernard gave advice on the best way forward to repair a leak on a flat roof, Bernard offered an competitive quote.The repair was carried out very thoroughly and quickly, leaving the area clean and tidy on completion, would use and recommend Bernard and his team . Thanks again Bernard”
“Bernard and krew were very polite and professional. Turned up on time. Fixed the leak around the flue, and replaced a cracked tile. Very reasonably priced will definitely have back again to do more work.”
“Really good communication and arrived exactly when they said they would. Very helpful advice and replaced our garage roof really quickly. Very pleased with their work and would definitely use again. Thank you”
“He is the master of his work and knows what he is doing. Absolute brilliant and more than 5 stars service. He was extremely professional and very efficient from replying to my job post to estimate and to get the job done. I got my job done next day. I definitely recommend him to all my friends and family.”
“They were very helpful in understanding our request and quick to book us in to complete the job. Many thanks.”
“Very good communication and done a great job on my roof as was leaking when it rained. Arrived and responded very quickly and explained what need to be done also sent photos of before and after work was completed. Would highly recommend.”
“Roof started leaking after the rain. Bernard got back to me quickly, price was fair, and the job was done straight away. It rained again the next day and no leaks – so far so good”
“Excellent service Arrived on time Reasonable price Recommend”
Free advice and quotes
Talk to us about your roof
Call, email or send the form. We offer free advice, and our quotes and estimates are free and non-obligatory.
Mobile: 07413 415 882
- Landline0121 652 0349
- Mobile07413 415 882
- Emailsecondcityroofingandguttering
@gmail.com - CoveringBirmingham and the West Midlands